Refund Policy – MARJANA PRO LLC

Last updated: February 25, 2026

This Refund Policy applies to digital products sold through www.marjana.pro by MARJANA PRO LLC, a company registered in the State of Michigan, United States.

Please read this policy carefully before making any purchase.

1. Overview

MARJANA PRO LLC provides digital educational products, including downloadable PDF books, digital courses, and other digital learning materials.

All payments are securely processed through Payhip, our authorized third-party payment processor.

MARJANA PRO LLC does not directly store or process full credit card information.

2. Nature of Digital Products

All products sold through this website are digital and delivered electronically. No physical products are shipped unless explicitly stated.

Access to digital content is typically granted immediately after successful payment confirmation.

3. No Refunds After Access or Download

Due to the nature of digital products:

Once a digital product has been accessed, downloaded, delivered, or made available to the customer, it is non-refundable.

By completing a purchase, the customer:

  • Expressly agrees to immediate delivery of digital content.

  • Acknowledges that access to the digital product begins immediately.

  • Waives any statutory right of withdrawal or cancellation once digital delivery has started, in accordance with applicable digital commerce and EU consumer protection laws.

4. Limited Refund Eligibility (Before Access)

Refund requests may be considered only if:

  • The product has not been accessed or downloaded.

  • The request is submitted within 7 days of the original purchase date.

Each request will be reviewed individually. Approval is not automatic.

5. Technical Issues or Duplicate Charges

If you experience:

  • Duplicate charges

  • Payment errors

  • Technical problems preventing access

Please contact us immediately at:

📧 marjana@marjana.pro

If verified, we will either restore access or issue a refund through Payhip.

6. Refund Processing

Approved refunds will be processed through Payhip and returned to the original payment method.

Processing time typically ranges from 5–10 business days, depending on the customer’s bank or payment provider.

7. Fraud Prevention

MARJANA PRO LLC reserves the right to investigate refund requests to prevent fraud, abuse, or misuse of digital content.

Accounts suspected of fraudulent activity may have access restricted or terminated.

8. Custom-Made Physical Items

Certain custom-made physical items (including handmade talismans, personalized spiritual items, or special-order products) are handled separately and are not part of the automated digital checkout system.

Such items are governed by separate written terms provided at the time of agreement and are not covered by this digital Refund Policy.

9. Contact Information

MARJANA PRO LLC
Michigan, United States
Website: https://www.marjana.pro
Email: marjana@marjana.pro

10. Legal Compliance

This Refund Policy is designed to comply with applicable digital commerce and consumer protection laws.

Nothing in this policy limits any non-waivable rights that customers may have under applicable law.